Privacy Policy

At Regal96 Casino, we recognise the importance of protecting your personal information and maintaining your trust. This Privacy Policy explains how we collect, use, disclose, store, and protect the information you provide while accessing our website, registering an account, or using any of our services.

By continuing to use our platform, you confirm that you have read and understood this Privacy Policy. We are committed to handling personal data responsibly and in accordance with applicable privacy laws and industry standards.

Information We Collect

To provide a safe, efficient, and enjoyable gaming environment, we may collect several types of information, including:

• Full name and date of birth;
• Residential address and contact details;
• Email address and mobile phone number;
• Account registration information;
• Payment, banking, and transaction details;
• Identity verification documents;
• Technical information such as IP address, browser type, and device data;
• Records of communications with customer support.

We only collect information that is relevant to the operation of our services, compliance requirements, and the improvement of user experience.

How We Use Your Information

The information collected may be used for a variety of legitimate purposes, including:

• Creating and maintaining user accounts;
• Processing deposits, withdrawals, and other financial transactions;
• Verifying identity and eligibility requirements;
• Detecting and preventing fraud, security breaches, and unlawful activity;
• Providing customer assistance and resolving disputes;
• Improving website performance and service quality;
• Complying with legal, regulatory, and licensing obligations;
• Delivering promotional offers where users have provided consent.

Failure to provide certain information may limit access to specific services or features available on the platform.

Promotional Communications

Users who choose to receive marketing communications may occasionally receive information regarding promotions, bonuses, special offers, and platform updates from Regal96 Casino.

You may withdraw your consent to receive marketing materials at any time through your account settings or by contacting our support team. Opting out of promotional messages will not affect your ability to access standard account services.

Sharing of Information

We do not sell or rent personal information to third parties.

However, information may be disclosed to carefully selected partners and service providers when necessary to:

• Process financial transactions;
• Conduct security and verification procedures;
• Support website hosting and technical operations;
• Fulfil legal and regulatory requirements;
• Investigate suspicious behaviour or potential violations of our terms.

Any third party granted access to personal information is required to implement appropriate confidentiality and data protection measures.

Data Security

Protecting user information is a key priority at Regal96 Casino. We implement a range of technical and organisational safeguards designed to protect personal data against unauthorised access, misuse, alteration, or loss.

Security measures may include:

• Encrypted data transmission protocols;
• Secure server infrastructure;
• Restricted employee access controls;
• Continuous monitoring of account activity;
• Internal privacy and security procedures.

Although no internet-based service can guarantee complete security, we take reasonable steps to minimise risks and maintain a secure environment.

Data Retention

Personal information is retained only for as long as necessary to meet operational needs and legal obligations.

Certain records may be retained after account closure for compliance purposes, including anti-money laundering requirements, regulatory audits, and dispute resolution processes. Once retention periods expire, information is securely deleted, anonymised, or otherwise disposed of in accordance with applicable regulations.

Cookies and Similar Technologies

Our website uses cookies and related technologies to improve functionality and enhance the user experience.

These technologies help us to:

• Remember user preferences and settings;
• Maintain secure login sessions;
• Analyse website traffic and performance;
• Improve navigation and content delivery;
• Support advertising and promotional activities.

Most web browsers allow users to manage cookie preferences. Please note that disabling cookies may impact certain website features and functionality.

Your Privacy Rights

Depending on the laws applicable in your jurisdiction, you may have the right to:

• Access the personal information we hold about you;
• Request corrections to inaccurate or incomplete data;
• Request deletion of personal information where legally permitted;
• Object to or restrict certain processing activities;
• Withdraw consent for marketing communications;
• Obtain information about how your data is processed.

For security reasons, identity verification may be required before privacy-related requests can be fulfilled.

International Processing of Data

As part of our business operations, personal information may be processed, stored, or accessed by authorised service providers located in different countries.

Where international transfers occur, appropriate safeguards are implemented to ensure that personal information receives a level of protection consistent with this Privacy Policy and relevant legal requirements.

External Websites

The platform may include links to third-party websites and services. These external websites operate independently and maintain their own privacy practices.

Regal96 Casino is not responsible for the content, policies, or security measures of third-party websites. Users are encouraged to review the privacy policies of any external services they choose to access.

Updates to This Policy

We may revise this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any updates will be published on this page and become effective immediately upon publication unless otherwise specified. We encourage users to review this policy periodically to remain informed about how personal information is managed.

Contact Information

If you have questions, concerns, or requests relating to privacy matters or the handling of personal information, please contact our customer support team through the communication channels available on the website.

We are committed to responding to privacy enquiries promptly, fairly, and transparently.

Final Statement

Maintaining the confidentiality and security of user information is fundamental to providing a trustworthy online gaming experience. By using our services, you acknowledge and accept the practices described in this Privacy Policy.

We remain dedicated to responsible data management and the ongoing protection of personal information across all aspects of our operations.